Shipping & Returns
As a service to our customers we offer free standard ground shipping for domestic orders over $50. Exceptions include international addresses and some bulk items.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you decide to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
- We offer a 30 day, 100% Money Back Guarantee. The 30 days is from the day you receive the goods. After 30 days, all repair or warranty issues must be taken up with the product manufacturer.
- We will pay return shipping on any damaged or defective upon arrival goods, or any product that becomes defective within 30 days.
- For items that are being returned for a refund, and there is no reason other than "No Longer Wanted" or "Purchased by Mistake", the buyer pays the return shipping.
- We do not charge a restocking fee.
We strive for complete customer satisfaction and hope for a great experience with all purchases. If ever you are not completely satisfied with you purchase we welcome your feedback @ firstname.lastname@example.org